Free Shipping over $150. Afterpay available.

Shipping + Returns

Welcome to LuxePacker. When you choose to purchase from our online retail store you are subject to the following terms and conditions. We advise you to please read these conditions carefully prior to purchase, as once items have been bought, you are agreeing to abide with these terms and provisions.

Shipping + Delivery 

Within Australia: There is a flat rate of $8.95 AUD standard shipping fee for all Australian order under $150 AUD. Orders over $150 AUD are delivered free of charge. Please allow 1-2 days handling time for your item once your order has been placed. We cannot guarantee delivery times, however, you should receive your delivery within 2-5 working days. This timing may be exceeded during peak/busy times and to rural areas, we thank-you for your patience.

International: We ship worldwide to most international destinations. For all international orders, it is $20.00 AUD. International delivery times vary between 7-30 days depending on your location. If you would like a shipping time estimate for your purchase, please contact us and we will give you an accurate shipping estimate for your destination country. Please note international orders may occur tax and duties by customs in the country where the order is delivered. Any duty and tax incurred in the country of the destination are the responsibility of the customer.

Returns + Exchanges 

We hope you love your LuxePacker purchase, but if for any reason if you are unhappy with your purchase please contact: info@luxepacker.com.au

Returns must be made within 14 days of order date. Postage cost is the responsibility of the customer. There is no exchange or refunds on sale items. Fees, duties and taxes are the responsibility of the customers. Goods must be in original condition.

 Currency + Pricing 

All transactions are processed in Australian Dollars - the currency shown on the shop and product pages.

 Privacy 

Personal details – Any personal information that you provide to us will not be released, sold or rented to any entities or individuals outside of LuxePacker. 

 Email Disclaimer 

All emails and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received an email in error please notify LuxePacker info@luxepacker.com.au Messages contain confidential information and are intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy any e-mail not addressed to you. Please notify the sender immediately by email if you have received an email by mistake and delete the email from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.

 Security

When purchasing from LuxePacker your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact us via email at  info@luxepacker.com.au